Accreditations and Memberships

Better Business Bureau

Consumer Debt Counselors is proud to have an A+ rating with the Better Business Bureau since we were first accredited in 1999. The BBB is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior.

Council on Accreditation (COA)

Founded in 1977, COA is an independent, not-for-profit accreditor of the full continuum of community-based behavioral health care and social service organizations in the United States and Canada. Over 2,000 organizations — voluntary, public, and proprietary; local and statewide; large and small — have either successfully achieved COA accreditation or are currently engaged in the process. Presently,COA has a total of 47 service standards that are applicable to over 125 different types of programs.

Executive Office for the United States Trustees (EOUST)

EOUST is a part of the U.S. Department of Justice (DOJ). EOUST does not endorse organizations, but rather oversees, protects and preserves the integrity of the bankruptcy system of the United States. Since 2005, Consumer Debt Counselors has been annually approved as a bankruptcy education and counseling agency for judicial districts in the states of Florida, Georgia, Illinois, Louisiana, New York and Washington.

National Foundation for Credit Counseling (NFCC)

Consumer Debt Counselors became an approved member of the NFCC in 2007. Founded in 1951, the National Foundation for CreditCounseling® (NFCC®) is the nation’s first and largest nonprofit dedicated to improving people’s financial well-being. With 600 member offices serving 50states and Puerto Rico, our NFCC® Certified Credit Counselors are financial advocates, empowering millions of consumers to take charge of their finances through one-on-one financial reviews that address credit card debt, student loans, housing decisions, and overall money management.

National Industry Standards for Homeownership Education and Counseling

The National Industry Standards for Homeownership Education and Counseling are a set of guidelines for quality homeownership and counseling services. Industry professionals who adopt these standards can be trusted to provide consistent, high quality advice.

U.S. Department of Housing and Urban Development (HUD)

Since 2012, Consumer Debt Counselors has met HUD’s strict requirements to be a HUD-certified counseling agency in the state of Florida. Our counselors work with individuals and families to assist them with a variety of housing challenges, from pre-purchase counseling to mortgage modification and foreclosure education / assistance.